Privacy Policy

1. Information We Collect

We may collect information through the following sources:

a. Information You Provide Directly

This includes information you voluntarily provide, such as when you fill out a form, request a case review, subscribe to updates, or communicate with us. This may include your name, email address, phone number, and details about your disability claim or condition.

b. Information Collected Automatically

When you visit our website, we collect certain information automatically, including:

• Pages visited and interactions with the site
• Device, browser, and usage information
• General location or network-related signals

This information helps us understand how our website is used and how to improve it.

2. How Do We Use Information?

We use the information we collect to:

• Operate, maintain, and improve our website and services
• Evaluate and represent your disability benefits claim
• Understand usage trends and interest patterns
• Personalize and improve our marketing and outreach
• Respond to inquiries and requests
• Communicate information about our products and services

3. Communications

Where permitted by applicable law and based on appropriate consent or other lawful basis, we may contact individuals via email, phone, or text message to share information about our services, respond to inquiries, or provide relevant updates.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our messages or by contacting us directly. For text messages, standard opt-out mechanisms (such as replying "STOP") may apply.

4. Sharing of Information

We may share information with:

• Service providers and vendors who support our operations, analytics, marketing, and communications
• Data partners that assist with enrichment and insight generation
• Legal or regulatory authorities where required by law

We do not sell personal information. Your mobile opt-in information will not be shared with third parties.

When you opt in to receive messages from Fortis Disability, you consent to receive automated text messages and phone calls at the number provided. These communications are sent only by Fortis Disability and are used solely to communicate with you regarding your inquiry and related services.

Message frequency may vary. Message and data rates may apply.

Reply HELP for help or STOP to opt out at any time.

Consent to receive marketing messages is not required to receive services.

5. Data Protection and Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure. Access to information is limited to authorized personnel and service providers with a legitimate business need.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once information is no longer needed, it is securely deleted or anonymized.

Personal health information is handled in accordance with HIPAA where applicable.

Data Security

We use organizational and technical safeguards designed to protect your personal information. While no system is completely secure, we maintain commercially reasonable protections and continuously improve our security practices.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict certain uses of your data. You may also have the right to object to certain processing activities.

To exercise your rights or make a request, please contact us using the information below.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, analyze usage, and support marketing efforts. You can manage cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

• Email: contact@fortisdisability.com
• Phone: 866-448-5216